Mattress Firm offers a 120-night sleep trial on most mattresses, allowing customers to return or exchange a mattress within 120 days of delivery if they're not satisfied.
Store Policy
What is Mattress Firm's return policy?
The Mattress Firm return policy requires customers to sleep on the mattress for at least 21 nights before initiating a return, giving the body time to adjust. After that window, one exchange is typically permitted; returns may involve a delivery fee or restocking charge depending on the specific purchase terms and promotional conditions at the time of sale.
- Mattress Firm's sleep trial lasts 120 nights from the date of delivery.
- A minimum 21-night break-in period is required before a return or exchange is accepted.
- Mattress Firm typically allows one exchange per purchase during the trial window.
- Return and exchange fees may apply; amounts vary by order and current promotions.
- Mattress Firm's return policy applies to mattresses, not most accessories or adjustable bases.