Novilla Mattress Reviews 2026
Novilla Mattress is a budget-minded foam and hybrid line that suits shoppers wanting cooling gel foam without paying for a name. We rated it from Amazon listings, specs and buyer feedback on our six criteria.
Our verdict: Recommended 82/100
Consistent buyer ratings and a wide choice of cooling foam and hybrid beds earn it a place, but weak edge support and patchy warranty details hold it back. Based on 22 models, 60,798 Amazon reviews, 130 search results and 19 buyer questions.
The verdict
Is Novilla worth buying?
RecommendedHow it scores
Our score82/100
We think Novilla mattresses are worth a look if you want a bed-in-a-box with gel memory foam and you're shopping on a tight budget. The numbers back that up: 4.4 stars across 60,798 Amazon reviews, with models ranging from 3.9 to 4.7 stars. Few budget lines hold up that evenly across 22 models.
The strongest case is the Bliss Gel Memory Foam family, the biggest part of the line by sales, followed by NanoGel and hybrid options. Listings describe three-layer foam, gel-infused comfort layers and, on the hybrids, pocketed coils with zoned support.
The reservations are real, though. Edge support gets criticized in outside coverage, firmness labels don't always match what buyers feel, and one buyer reported being unable to reach customer support by phone. A 10-year warranty appears on only 5 of 301 listings, so check the exact listing before you buy.
Heavy sleepers and anyone who wants dependable edge support should shop carefully.
- Budget shoppers who want gel memory foam in a box
- Hot sleepers looking at cooling-foam models
- Guest rooms, teen rooms and first apartments
- Couples who care about motion isolation
- Heavy sleepers who need firm edges and strong support
- Buyers who want guaranteed phone support
Who is behind Novilla
Novilla sells through its own web store, Amazon, Walmart and Home Depot, and the Amazon catalog we read is large: 301 live listings in this niche. Its support site lists a phone line and email with weekday hours, and the brand states a 10-year limited warranty for Novilla-branded mattresses bought directly or through authorized distributors.
Trust is mixed. Buyers on Reddit describe good Amazon reviews and a budget position, but one buyer said nobody answered the phone during business hours after ordering directly. A federal safety agency also posted a recall notice covering Avenco and Novilla mattresses over flammability standards, made by a manufacturer named PT Champion. Check whether your model is affected before buying.
We found little about company history, so we won't invent any. Amazon shows the warranty on only 5 of 301 listings, so confirm terms on the page you're buying from.
How the Novilla lineup is organised
Novilla's mattress line splits into two main branches: all-foam beds and hybrids with pocketed coils. Foam is where the volume sits. The Bliss Gel Memory Foam alone accounts for about a third of sales, and no single model dominates beyond that.
Foam models differ mostly in cooling features and height. Bliss comes in 10, 12 and 14 inch versions, while NanoGel runs from 6 to 14 inches and adds extra cooling gel. Hybrids add coils under the foam, and the listings stress zoned support and motion isolation.
To find your part of it, start with height and type. Thin 6 and 8 inch beds suit kids' rooms and guest beds. The 12 to 14 inch models suit adults who sleep every night. Then choose foam for a contouring feel or a hybrid for more bounce and airflow. Sizes vary by model, so check that yours comes in the size you need before comparing further.
Bliss and cooling foam
The core of the line and most of its sales. Suits side and back sleepers who want pressure relief and a gel foam that sleeps cooler, across Bliss, NanoGel, AiryFlow and similar models.
Hybrid and spring
A sizeable part of sales. Suits sleepers who want coil support and more airflow under the foam, from AirBreeze Hybrid to Gel Foam Hybrid Grey and the pocket coil models.
Other memory foam
Smaller foam models that account for a small share of sales. Worth a look if you want a specific height or size the main models don't offer.
Cooling is the line's main selling point
Nearly every model leans on cooling. The Bliss listing describes gel memory foam and a breathable knit cover, NanoGel adds 30% more gel to absorb heat, and AirBreeze uses a moisture-wicking fabric. One Reddit buyer called Bliss an affordable gel foam bed with airflow for temperature regulation. Still, foam sits close to the body, so very hot sleepers may prefer the hybrids.
- Gel foam and breathable covers appear across the line
- Hybrids add coil airflow for hot sleepers
Firmness labels need a sanity check
Most listings describe medium or medium-firm feel, and one Reddit buyer called their bed decently firm with good edge support. But some buyers say firmness runs higher than described, and outside coverage notes that the Bliss lacks support for stomach sleepers over 230 pounds. The AirBreeze listing claims to suit side, back and stomach sleepers.
- Expect medium to medium-firm, sometimes firmer
- Heavier stomach sleepers should look elsewhere
CertiPUR-US foam is stated on many listings
The AirBreeze Hybrid listing states CertiPUR-US foam, an OEKO-TEX cover and a fiberglass-free build, and search listings mention CertiPUR-US on Bliss and other models. We didn't find a stated off-gassing time for the line. Because of the flammability recall notice, confirm your exact model and check the listing's certification details before buying.
- CertiPUR-US appears on many listings
- Check each model's listing for certifications
Foam first, hybrids as the second option
Novilla covers both main types. Foam dominates through the Bliss family, with three layers and heights from 6 to 14 inches. Hybrids such as Gel Foam Hybrid Grey pair hundreds of pocketed coils with gel foam for zoned support. If you want the plush, contouring feel, go foam. For bounce and airflow, pick a hybrid.
- Foam is the line's core
- Hybrids use pocketed coils with gel foam
Long-term durability is not well documented
The listings we read don't state foam density, and we found no multi-year durability evidence beyond a 4.4 average across 60,798 Amazon reviews. The 10-year warranty on some listings is a signal, but only 5 of 301 listings state it. Check the warranty's sag threshold on the specific listing.
- Foam density is not stated in the listings we read
- Warranty appears on only some listings
Worth knowing
Phone support can be hard to reach
One Reddit buyer who ordered directly from Novilla said no one picked up the phone during business hours. The brand's support page lists a phone line and email, with weekday hours, so email may be the more reliable route. Since the warranty is stated on only a few Amazon listings, keep your order records and read the terms on the listing before you buy.
This is one buyer's report, not a pattern we can measure.
We placed an order and called them about delivery but no one picks up the phone during business hours.
Reddit r/Mattress
What Novilla owners say
Owners mostly praise value and comfort, while edge support and firmness accuracy draw the criticism.
- Buyers describe the beds as comfortable and decently firm, with one Reddit buyer saying the edges held up and the price beat comparable options.
- Home Depot reviewers cite pressure relief and value for money.
- The line is often positioned as a budget option with good Amazon reviews.
- Outside coverage says the Bliss has weak edge support and feels unstable when sitting on the side.
- Some buyers say the firmness runs firmer than the listing described.
- A buyer reported being unable to reach phone support.
On YouTube
Video Reviews of Novilla
Alternatives
When another brand fits better
If you weigh over 230 pounds or sleep on your stomach, look for a brand that publishes foam density and stronger support layers. If edge support matters, such as for sitting on the bed's side or sharing a smaller bed, favor listings that describe reinforced coil perimeters or high-density borders.
Anyone who wants easy phone support or a clearly stated warranty on every listing should look for a brand that states terms on each product page. And if long-term durability is your top concern, pick a line with documented foam specs.
FAQ
Novilla questions buyers ask
01 Are Novilla beds good?
For the money, generally yes. The line averages 4.4 stars across 60,798 Amazon reviews, and Reddit buyers call it a budget option with good reviews. The main drawbacks are edge support and firmness accuracy, so it's less suited to heavy sleepers.
02 Is Novilla a good mattress on Reddit?
Reddit threads lean positive but cautious. One buyer called theirs decently firm with good edge support and cheaper than alternatives, while others praise the Bliss as an affordable gel foam bed. Another reported trouble reaching phone support.
03 Are Novilla mattresses CertiPUR-US certified?
Many listings state CertiPUR-US foam, including the AirBreeze Hybrid, which also lists an OEKO-TEX cover and a fiberglass-free build. Certification isn't uniform across every listing we saw, so check the page for your exact model.
04 Do Novilla mattresses come with a warranty?
The brand states a 10-year limited warranty for Novilla-branded mattresses bought directly or through authorized distributors. On Amazon, a warranty appears on only 5 of 301 listings, so read the terms on your listing.
05 How cool do Novilla mattresses sleep?
The listings emphasize cooling: gel memory foam on Bliss, extra NanoGel on the NanoGel line and moisture-wicking fabric on AirBreeze. Hybrids add coil airflow. Very hot sleepers may still prefer a hybrid over all-foam.
06 Was there a Novilla mattress recall?
Yes. A federal safety agency posted a notice covering Avenco and Novilla mattresses made by PT Champion over flammability standards, advising owners to contact the manufacturer for a free fitted cover. Check whether your model is included.
Where to buy Novilla
Amazon is where we read the catalog, and it carries the widest range of Novilla models, with 301 live listings in this niche. Home Depot also sells Novilla mattresses. Check current pricing on the listing, and confirm the warranty and certification details for your size and model before ordering.